Emotional awareness and management practiced together leads to emotional intelligence or “EI”. EI is the ability to build and manage relationships that are healthy and productive. As the field of EI research and awareness grows, more and more employers are seeking, promoting, and prioritizing those who exhibit a high level of emotional competency.
During this course we will explore literature from psychologists and researchers in the field, identify the fundamentals of EI, and discuss how this information applies to leadership success and promoting on-the-job success.
Rachel joined the Community Action House Empowerment Institute (CAH EI) in January 2016. Previously a Housing Case Manager and advocate, she came well equipped to connect with others and appreciate the uniqueness of each journey. Since joining CAH EI she has co-facilitated two cohorts of the 5-month intensive EPIC (Empowerment People In our Community) program and also began training staff and administrators at local companies and agencies. Most recently, Rachel co-facilitated a training for 170 employees at a manufacturing company in Zeeland and 30 employees at a Domestic Violence shelter in Holland. Rachel's Social Work foundation and person-centered approach allow her to engage with nearly anyone, anywhere, on the complex and critical topic of Empowerment.
Rachel earned a Bachelor and Master Degree in Social Work from Grand Valley State University.