• Better Business Bureau Serving Western Michigan

    • Associations/Organizations
    • Business Services
    • Digital Media Communication
    • e-Commerce
    • Heating, Cooling & Ventilation
    • Kitchen & Bath Design
    • Landscaping/Lawn Care Services
    • Mediation Services
    • Plumbing - Commercial & Residential
    • Plumbing or Heating Contractors
    • Roofing Contractors
    • Small Business Commercial
    • Social Service Organizations
    • Tree Service
    • Workforce Development
    2627 E Beltline SE Ste 320
    Grand Rapids, MI 49546
    (616) 774-8236
    (800) 684-3222
    (616) 774-2014 (fax)
    Hours:
    Monday - Thursday = 8:30am - 4:30pm
    Friday = 8:30am - 3:30pm
    Saturday - Sunday = CLOSED

    About Us

    BBB is the resource to turn to for objective, unbiased information on local businesses, charities, and marketplace news.

    Our organization sets standards for ethical business behavior and monitors read more
    • About

      BBB is the resource to turn to for objective, unbiased information on local businesses, charities, and marketplace news.

      Our organization sets standards for ethical business behavior and monitors compliance; with almost 400,000 Accredited Businesses currently meeting and committing to our high standards nationwide. BBB also coaches businesses on ethical behavior and how to build stronger, more trusting relationships with their customers, local communities, and other businesses in the area. BBB helps consumers identify trustworthy businesses, and those that aren’t, through more than 4 million BBB Business Reviews.

      BBB’s mission is to be the leader in advancing marketplace trust in order to create an ethical marketplace where buyers and sellers can trust each other. Our organization also strives to help local consumers find and recommend businesses, brands, and charities they can trust in Western Michigan. BBB Accreditation is an honor – and not every business is eligible. Businesses that meet our high standards are invited to join BBB.

      BBB Serving Western Michigan was founded in 1937 and serves 38 counties in the Lower Peninsula from the Indiana border to near our State's capital and north to the Mackinac Bridge.

    • Media

    • Whom to Contact

      • Phil Catlett
        President
        2627 E Beltline SE Ste 320
        Grand Rapids, MI 49546
        Phone: (616) 774-8236
    • Directions

      We are located on the corner of 28th Street and the East Beltline in Kentwood, MI, on the third floor of the gold Bank of America building situated between Woodland Mall and Uccello's.

    • Upcoming Events Upcoming Events

       
    • Premier Partners Premier Partners