• Examine proven techniques to maximize efficiency, reduce risk, and improve quality with this DU certificate program!

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    November 27, 2018
    The Certificate of Integrated Operations Management supports every organization’s quest for operational excellence. In this program, we follow a proven, interdisciplinary approach — incorporating operations management, project management, and quality management — for designing and managing effective business operations. Participants gain a holistic view of operations management in increasingly complex organizations.
    Our 12-week program uniquely highlights learning efficiencies by removing the redundancy you might experience in a traditional academic class. With the integrated application of topics through discussion, analysis, simulation, project work, and corporate visits, our participants not only learn the theory and concept, but they put that knowledge into practice.
    Become More Valuabe to Your Organization:
    Today’s organizations need operations managers who can think analytically, communicate effectively, and execute efficiently. Participants must come prepared with a project topic related to his/her business. The employer-driven project requires each participant to develop an operations/process improvement plan to support advanced operational performance within his/her organization.
    With guided project development and support from experienced facilitators (project coaches) the participants incorporate project management, operations and quality
    concepts to develop an individualized operations/process improvement plan that includes:
    • A review of research methods and analysis.
    • A problem statement, using operations analysis and problem solving processes.
    • A project schedule, including a Work Breakdown Structure and weekly progress reports.
    • A comparision of alternative courses of action.
    • A final project plan with recommendations to improve an organizational process to benefit the organization.
    Course Information:
    Grand Rapids
    February 1-April 26, 2019
    Fridays from 8am-4pm
    February 22-May 17, 2019
    Fridays from 8am-4pm
    Early bird pricing ends 1/25/19!
    If you have questions or would like to register, please visit https://www.davenport.edu/ciom or call Bethany DeVine at (616) 233-2589.
    Bethany DeVine, Professional Development Representative
    (616) 233-2589

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